Reservation of rooms in the «Orange» hotels is carried out as follows:
For your convenience, the hotel has a round-the-clock front desk, we are ready to find the best option for you to stay in a comfortable hotel in the center of Moscow.
If you plan to stay in a hotel room for a few hours in transit, then you should check the available rooms and the cost of accommodation with our operators using the direct hotel number or in the support chat.
The text of the Offer set out below is an official public offer addressed to individuals to conclude an agreement on the provision of services in accordance with clause 2 of article 437 of the Civil Code of the Russian Federation. The Agreement is considered concluded and becomes effective from the moment you perform the actions provided for in the Offer and signify your unconditional accession to all the terms of the Offer without any exceptions or restrictions.
The «Orange» hotels in Moscow, hereinafter referred to as the «CONTRACTOR», concludes this Agreement with any person, hereinafter referred to as the «CUSTOMER». This Agreement is an agreement for the provision of services, concluded through a public offer, and regulates the procedure for the provision of services and the obligations arising in this regard between the CONTRACTOR and the CUSTOMER. The text of this Agreement is posted on the Internet at: https://hotelorange.ru/en/accommodation-rules.
Payment for accommodation in the rooms of the hotel «Orange» is possible in any way convenient for you:
Payment by cash or credit card
Payment by credit card on the website
To select payment for services using a card on the corresponding page of the site, you must click the «Book» button at the step of filling in the information «check-in guarantee» in the online booking module.
Payment is made through the authorization server of the bank's processing center using bank credit cards of the following payment systems:
Description of the data transfer process:
Electronic transfers are carried out through a single payment system.
When choosing this form of payment when placing an order on the site https://hotelorange.ru, you will be automatically redirected to the payment form of the processing center.
Refunds for the services of booking a room at the «Orange» hotel are made by the Seller within 10 (ten) calendar days from the date the Buyer submits a demand for their return, while the Buyer will be refunded the full cost of the services minus the cost of the already rendered accommodation services, in the same the way the payment was made.
More detailed rules for refunding money, as well as the rules for refusing to book a room in hotels of the «Orange» are spelled out in the offer agreement, clause 3.